Our clip-in extensions are made of 100% Remy Human Hair with India as the country of origin . Clips are attached to these strands with a silicone edge at the top. This edge prevents the extensions from slipping out, or your own hair from getting damaged. They are easy to put in and blend beautifully with your own hair. This allows you to create longer hair, but also add more volume, lowlights, or highlights. Because you can easily put them in and take them out yourself, clip-in extensions are ideal for wearing occasionally and/or on a special occasion such as a wedding or other party!

The clip-in extensions are easy to install yourself in your own hair. You clip the extensions into the roots of your hair and then place the rest of your hair over them. For an extra firm grip, you can backcomb the roots of your hair and apply volumizing powder before clipping them in. Curious about what else you can do with the extensions? Then take a look at our YouTube channel.

The clip-in extensions are made from real hair. This hair is naturally very dark, and therefore undergoes intensive processing in the factory to give it the right structure and color. The clip-ins therefore do not last as long as your own hair. With propercare, they last an average of 6-8 months with regular use.

Weaves are wefts without clips that are suitable for permanent installation using braids or micro rings. To get the most enjoyment from your weave, we recommend having them installed by a professional.

Weaves are more expensive because more specific details are involved in the processing. The following points are important to decide if the hair is suitable:
*Before the hair is donated, and before we dye it into the desired color, it has never been dyed.
*The processing and dyeing of the hair are done in a special, mild way. This ensures that the hair cuticles largely remain intact. This makes the hair last longer.
*There is no coating on the hair. This is the case with our clip-ins.
*Last but not least: the hair for our weaves comes from young donors (men and women up to 30 years old). Read more here about the origin of Zascha Hair.

When properly installed and cared for, weaves last approximately 9 to 12 months.

The best result is achieved when your own hair is at least 5 cm above your shoulders (or longer, of course). Not sure which set is best for you? Feel free to send us a message via the contact form at the bottom right of the screen, or send us an email to: info@zascha.nl.

If you're not sure which set to purchase, feel free to send us a message via the contact form at the bottom right of the screen, or send us an email to: info@zascha.nl. Please include your wishes and expectations, and feel free to send some photos (at least 2) of the back of your hair in daylight, preferably not direct sunlight. This blog contains some tips for taking a good advice photo. It is also possible to order samples, or perhaps you will find your answers in this blog

This is certainly possible! In fact, we even recommend it. Our advice is to wash them about once every 15 to 20 wears. But if you use a lot of product, or feel that the set is starting to tangle a bit, a nice pampering wash with a mild nourishing shampoo and conditioner is more than welcome. Let the extensions air dry. This is even easier with the help of our Storage Hanger. Want to know how to best care for your extensions? This blog contains everything you need to know: washing clip-in extensions.

All our extensions are 'Natural Straight', which means they will have a slight wave after washing. All our extensions are made from 100% real hair, so you can straighten them, but also curl them yourself with a curling iron or heated rollers. We also have a blog with tips and tricks for curling and straightening.

All our hair is 100% human hair. This means you can curl and straighten the hair. But not only that. You can create the most beautiful hairstyles ever with it! On our Instagram account you can follow hairstylists who create true works of art with our extensions. We also have a blog with tips and tricks for curling and styling.

Because our hair is 100% human hair, it is also possible to dye the extensions. Please note, only darker. Lighter will not be possible due to the dyeing process the hair has already undergone. After dyeing, your right to a warranty expires, so always try the dye first on a color sample. Some tips for the creative ones who are going to take the plunge: Always use professional quality dye, and before dyeing the set, it is advisable to wash it once. The dye will then adhere better and more evenly.

Our extensions are all made of real hair, so you can also treat them with silver shampoo to make them look ashier. However, extensions can react to this a bit faster than regular hair, so it's best to dilute the shampoo in water. You can read how to do this in our blog: this way it won't go too fast and you'll get the best results!

When you have full ends, or a blunt cut, it can sometimes be a bit more difficult to blend your own hair beautifully with the set. These tips can help:

1. In the bottom layer of hair (in your neck), make a braid and pin it in place. This way, you already hide these short bottom ends for a nicer end result.
2. When you have the extensions cut to shape at the hairdresser, they will fit better with your own hair shape, which also makes them blend more beautifully.
3. Curl the extensions once they are already in, so you curl them along with your own hair. This makes them blend more seamlessly.
4. Finally, you could thin out your own ends a bit (only the ends) or cut layers.

This last option works best, but for this, you do have to adjust your own style a bit. If you'd rather not, the first 3 options also work well! It's also possible that your set isn't full enough. In this case, you can choose to purchase a volumizer for a better transition.

It's a shame if your order isn't satisfactory the first time. Should you wish to return the set because the color, thickness, or length is not correct, that is of course no problem at all! Did you order a set with multiple wefts? Then make sure you do not break the hygiene seal! This is an absolute condition for exchanging or returning the hair. Did you order a 1-weft product (e.g. volumizer, braid, ponytail etc.)? Then make sure the round tag and label remain attached to the extensions. You may remove the hair from the net but not wear, wash or style it.

Via this link -> https://www.retourneren.nl/zascha you can register your return and receive a return label at a reduced rate. Can't remember your order number? You can find it in your confirmation email, or send us a message with your name and we will gladly look it up for you.

As soon as we have received your package, we will process it for you within a maximum of one working week.

Unfortunately, exchanges are not possible. Of course, you can place a new (second) order and return your first order. We will then refund the original order within a week.

Would you rather frank your package yourself? That's also allowed! Always state your order number with your return. The return address is:

Sipack B.V C/O Zascha Hair
De Trompet 1217
1967 DA Heemskerk

We recommend sending your return with track and trace and keeping the proof of shipment.

It can always happen that something goes wrong with the delivery. Have you not yet received your order or does something seem to be going wrong? Please feel free to contact us (as soon as possible if you can) 💕. We will be happy to help you, and (where necessary) coordinate with the carrier to solve it for you.

If you have a complaint, we are eager to help you as best as possible until you are satisfied. The hair is a natural product, so sometimes there may be a poorer quality one among them. We naturally provide a guarantee on this: you have a 2-month warranty on your purchase. You can notify us of this via the contact form. We will send you a shipping label so you can return the product to us. Once it has arrived, we will examine the set/weft and offer a suitable solution.

Very occasionally, our messages end up in your email's spam box. If you haven't received a confirmation, there's a good chance it's there. If this is not the case? Feel free to email us. We will then check if the email address matches and send you the details again.

If you place an order with us on weekdays before 4:00 PM, we will hand it over to PostNL on the same day (provided it is in stock). Our experience is that you will receive your order within 1 to 2 working days. For Belgium, it is 1 to 3 working days. When you order a set, you will always receive an email with the track and trace code so you can follow your order. Would you like to order something that is not in stock? Then it will take a maximum of 4 weeks before we can deliver it again. Should a situation arise where this changes, we will always keep you well informed.

It can, of course, always happen that something goes wrong with the delivery. Have you not yet received your order, or does something seem to be going wrong? Please feel free to contact us (as soon as possible if you can) 💕. We will be happy to assist you and contact the carrier (where necessary) to resolve it for you.

If you would like to order something but it says 'backordered' or 'on backorder', this means that unfortunately, we do not currently have the product in stock. In most cases, it will then take a maximum of 4 weeks for us to receive the product from our supplier. Should this differ, we will always keep you informed if you wish. Would you prefer us to help you find a suitable alternative? Please let us know. We are happy to help!

We are an online shop, so unfortunately, visits are not possible. Because we want to help you as best as possible, we would like to assist you in finding the right color and length. For this, we need a clear photo of your hair in daylight, preferably from the back of your crown to the tips. It is also possible to order color samples. These are small strips of hair that allow you to assess the color in real life.